Terms of service.
Acceptance of Terms: By scheduling an appointment or using any services provided by Blume Speech and Language Therapy, you agree to abide by these Terms of Service.
Services Provided: Blume Speech and Language Therapy offers assessment, intervention, and consultation for speech, language, voice, swallowing, and literacy needs.
Appointment Scheduling: Appointments can be scheduled either online, via phone, or in person at our clinic. Each appointment slot is reserved exclusively for you, and we kindly request that you arrive on time for your sessions.
Cancellation Policy: We understand that circumstances may arise which require the cancellation or rescheduling of appointments. However, we require a minimum of 24 hours' notice for any cancellations or rescheduling. Cancellations made with less than 24 hours' notice will be subject to a fee equivalent to 50% of the booked session fee.
No Show Policy: Failure to attend a scheduled appointment without prior notice ("No Show") will result in the full session fee being charged to your account.
Late Arrival: If you arrive late for your appointment, please note that your session will still end at the originally scheduled time, and the full session fee will be charged.
Payment: Payment for services rendered is due before or at the time of service unless prior arrangements have been made. We accept most credit/debit cards and e-transfer.
Insurance: Blume Speech and Language Therapy accepts various insurance plans and will bill directly for you. Please check with our staff regarding your insurance coverage and any co-payments or deductibles that may apply.
Confidentiality: Your privacy is of utmost importance to us. All information disclosed during therapy sessions will be kept confidential in accordance with applicable laws and professional ethical standards.
Feedback and Concerns: We value your feedback and strive to provide the highest quality of care. If you have any concerns or suggestions regarding our services, please don't hesitate to contact us.
Changes to Terms: Blume Speech and Language Therapy reserves the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website or notifying you directly.
Termination of Services: Blume Speech and Language Therapy reserves the right to terminate services if a client engages in behavior that is disruptive, disrespectful, or poses a threat to themselves, other clients, or our staff.
By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you have any questions or concerns, please feel free to reach out to us.
Thank you for choosing Blume Speech and Language Therapy or your speech therapy needs. We look forward to helping you achieve your communication goals.